---
title: AO Pelvis Imaging App
description: Workaround and prevention tips to avoid app freezing during launch
---

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# AO Pelvis Imaging App

## Workaround and prevention tips to avoid app freezing during launch

**Issue**

If a user presses the Start button too quickly after launching the AO Pelvis Imaging App, the tutorial screen may disappear, but the user does not load into the Case Lobby. This causes the app to become unresponsive, preventing the user from proceeding further.

**Workaround**

If you encounter this behavior:

- Restart the app.
- After relaunching, wait a few seconds before pressing the Start button.

**Prevention**

- To avoid this issue:
- Always wait a few seconds after launching the app before tapping Start.

**Status**

Our team is aware of this behavior. In the meantime, following the steps above will help ensure a smooth experience.

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