---
title: Downloading the PrecisionOS App
description: Download the free PrecisionOS app with Delphi for iPhone, iPad and Android. Step-by-step App Store and Google Play install guide, plus troubleshooting.Download the free PrecisionOS app with Delphi for iPhone, iPad and Android. Step-by-step App Store and Google Play install guide, plus troubleshooting.
---

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1. [Support](https://support.precisionostech.com/knowledge?hsLang=en)
2. [PrecisionOS.ai](https://support.precisionostech.com/knowledge/precisionos-ai?hsLang=en)

# Downloading the PrecisionOS App

## How to download the free PrecisionOS app with Delphi from the App Store (iPhone/iPad) or Google Play (Android), sign in, and fix common install issues.

Before you start

The PrecisionOS mobile app is free on the Apple App Store and Google Play. It puts Delphi, PrecisionOS's AI mentor for orthopaedic education, on your phone or tablet. The app has a different name in each store.

|  | iPhone / iPad | Android |
| --- | --- | --- |
| Store | Apple App Store | Google Play |
| App name | [PrecisionOS: Train for the OR](https://apps.apple.com/us/app/id6670274807) | [Delphi: AI Ortho Case Prep](https://play.google.com/store/apps/details?id=com.precisionos.precisionos&hl=en_CA) |
| Developer | PrecisionOS Technology Inc. | PrecisionOS Technology Inc. |
| Price | Free | Free during the beta |
| Works on | iOS / iPadOS 15.1 or later (also Apple Vision Pro, visionOS 1.0+) | Android phones and tablets |

You'll also need your Apple ID or Google account, and a PrecisionOS account.

 Download the app on iPhone or iPad

1. Open the **App Store** on your iPhone or iPad.
2. Tap **Search** and type **PrecisionOS**.
3. Select **PrecisionOS: Train for the OR** from PrecisionOS Technology Inc. Check the developer name so you get the right app.
4. Tap **Get**, then confirm with Face ID, Touch ID or your Apple ID password.
5. When the download finishes, tap **Open**, or find the PrecisionOS icon on your Home Screen.

You can also open the [App Store listing](https://apps.apple.com/us/app/id6670274807) directly, or use the **Download on the App Store** button on [precisionos.ai](https://www.precisionos.ai/).

 Download the app on Android

1. Open the **Google Play Store** on your Android phone or tablet.
2. Tap the search bar and type **Delphi PrecisionOS**.
3. Select **Delphi: AI Ortho Case Prep** from PrecisionOS Technology. Check the developer name so you get the right app.
4. Tap **Install**.
5. When the install finishes, tap **Open**, or find the Delphi icon in your app drawer.

You can also open the [Google Play listing](https://play.google.com/store/apps/details?id=com.precisionos.precisionos&hl=en_CA) directly, or use the **Get it on Google Play** button on [precisionos.ai](https://www.precisionos.ai/).

 Sign in and troubleshooting

Open the app and sign in with your PrecisionOS account. Use the same account you use on precisionos.ai and your VR headset, so your Delphi conversations and training history follow you.

- **Can't find the app?** Search for its full store name — **PrecisionOS: Train for the OR** on the App Store, **Delphi: AI Ortho Case Prep** on Google Play — or use the direct links above.
- **Install button is greyed out or the install fails?** On iPhone or iPad, check that you're on iOS or iPadOS 15.1 or later (**Settings › General › About**). On either platform, make sure you have enough free storage and a stable connection.
- **App says a module isn't installed in VR?** See [PrecisionOS Mobile App troubleshooting: App Not Installed error in VR](https://support.precisionostech.com/knowledge/precisionos-mobile-app-troubleshooting-app-not-installed-error-in-vr?hsLang=en).
- **Still stuck?** Email support@precisionostech.com.

Next: [How to Use Delphi on PrecisionOS](https://claude.ai/artifact/DkkXm54yDqu4RcNd5jrHqr).

- [PrecisionOS.ai](https://support.precisionostech.com/knowledge/precisionos-ai?hsLang=en)
- [Getting Started with PrecisionOS VR](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#main-content)

    - [Initial Setup](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#initial-setup)
    - [Hardware Basics](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#hardware-basics)
    - [Product Resources and Training Guides](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#product-resources-and-training-guides)
    - [Implementation Resources](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#implementation-resources)
    - [PrecisionOS Free Trial and Subscription Tiers](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#precisionos-free-trial-and-subscription-tiers)
    - [Updates & Changes](https://support.precisionostech.com/knowledge/getting-started-with-precisionos-vr?hsLang=en#updates-changes)
- [Using PrecisionOS VR](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#main-content)

    - [PrecisionOS Applications](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#precisionos-applications)
    - [Capturing & Sharing Media](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#capturing-sharing-media)
    - [Collaborate Mode (Multi-User)](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#collaborate-mode-multi-user)
    - [Demo Best Practices](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#demo-best-practices)
    - [General VR Features & Functions](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#general-vr-features-functions)
    - [PrecisionOS Dashboard](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#precisionos-dashboard)
    - [Health & Safety](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#health-safety)
    - [Learn How to Use the PrecisionOS Software](https://support.precisionostech.com/knowledge/using-precisionos-vr?hsLang=en#learn-how-to-use-the-precisionos-software)
- [Troubleshooting PrecisionOS VR](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#main-content)

    - [Setup & Configuration Issues](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#setup-configuration-issues)
    - [Connecting to Wi-Fi](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#connecting-to-wi-fi)
    - [Collaborate Session Issues (multi-user)](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#collaborate-session-issues-multi-user)
    - [Hardware Issues](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#hardware-issues)
    - [Cadaverlab](https://support.precisionostech.com/knowledge/troubleshooting-precisionos-vr?hsLang=en#cadaverlab)
- [Support Policies](https://support.precisionostech.com/knowledge/support-policies?hsLang=en)
- [BodyWorks](https://support.precisionostech.com/knowledge/bodyworks?hsLang=en#main-content)

    - [Using Tools and Features](https://support.precisionostech.com/knowledge/bodyworks?hsLang=en#using-tools-and-features)

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