PrecisionOS Account Sync Matters: Mobile App and PrecisionOS Launcher Must Use the Same Login
To get accurate feedback and personalized training, you must use the same personal account on both:
- The PrecisionOS Mobile App
- The PrecisionOS VR Launcher
What Happens If You Don’t
If you log into a different account in the headset (for example, a colleague’s):
- Your performance data will not sync to your mobile app
- Your Insight Reports will be inaccurate or missing
- Your training recommendations will not reflect your actual performance
Important for Shared Headsets
In many institutions, headsets are shared but accounts should never be.
Before starting:
- ✅ Log into your own account in the headset
- ✅ Make sure it matches your mobile app login
Note - If your mobile app and VR headset are not using the same account, your training data will not be personalized.