Subscription/Rental Page FAQs

How long is the free trial?

Our free trial is 5 days.

What apps are available in the free trial?

Our free trial consists of our three newest apps. BodyWorks with Delphi (our AI mentor), FractureLab with the Case of the Month, as well as Shoulder Arthroscopy. If you haven't subscribed after 6 days, you will automatically be set up to get the benefits of the Explore tier; you don't need to do anything.

Can I do more than one free trial?

We limit free trials to one per user. If you want to trial more of the platform before subscribing, please reach out to support@precisionostech.com.

What if I don’t want to do a free trial?

We don’t require you to do a free trial. If you want to subscribe to Optimize or Accelerate, you can do that without starting the free trial. To sign up for Explore, start the free trial, and we will automatically enroll you after the trial period ends.

What if I want to subscribe to all the packages?

If you want all package contents, subscribe to Accelerate, as it includes the full PrecisionOS library, which features additional procedural content and all advanced educator tools at a reduced rate.

What if I don’t have a VR headset?

PrecisionOS VR is built for the Meta Quest VR headset. We recommend the Meta Quest 3 or 3s. You can purchase one here: Meta

How do I rent content?

To rent content, you must have an active subscription to one of the PrecisionOS products. Just purchase one of the three product packages, and then you can rent any other content in the PrecisionOS case catalogue library. Download our full VR rental library, contact support, and let us know which applications you would like to rent. We will send you a payment link to pay for the number of applications you've requested. Once you've paid, we will send the applications to your headset for 48 hours.

What content can I rent?

Once you have an active subscription with PrecisionOS, you can rent any application in our content library. Download the VR Rental Library.

How long is the rental period?

Rental content is available for 48 hours.

What if I don’t get a chance to practice the content within the 48 hours?

Try to rent when you know you’ll have a few hours of free study time. However, we all have busy lives. If you don’t get a chance to practice the content during the 48 hours, reach out to support@precisionostech.com.

How many applications can I rent at once?

We find that most people can't get enough practice time for more than one or two applications. So, we recommend renting no more than three applications per 48 hours. Additionally, we restrict rentals to five applications per 48 hours.

When can I rent content?

You can request rentals during our standard office hours, Monday through Friday, 9:00 a.m. - 5:00 p.m. EST. If you would like to practice on weekends, please request your rentals by Friday before 5:00 p.m. so we can provide you with the necessary content.

How do I access the “Create a Case” area of FractureLab?

Our FractureLab product allows you to fracture bones yourself, enabling you to practice cases that are upcoming or ones you know you need practice with. Please reach out to support@precisionostech.com to ask for access.

How do I ensure Delphi, the Conversational AI Mentor, is enabled?

Please follow the steps outlined in this support article.

How do I set up and run a multiuser/collaborate session?