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Troubleshooting
Getting Started
Initial Setup
Hardware Basics
Using PrecisionOS
PrecisionOS Applications
Casting & Media Sharing
Collaborate Mode (Multi-User)
Demo Best Practices
General VR Features & Functions
PrecisionOS Dashboard
Health & Safety
Troubleshooting
Setup & Configuration Issues
Connecting to Wi-Fi
Casting & Sharing Issues
Collaborate Session Issues (multi-user)
Hardware Issues
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Support
Troubleshooting
Getting Started
Initial Setup
Hardware Basics
Using PrecisionOS
PrecisionOS Applications
Casting & Media Sharing
Collaborate Mode (Multi-User)
Demo Best Practices
General VR Features & Functions
PrecisionOS Dashboard
Health & Safety
Troubleshooting
Setup & Configuration Issues
Connecting to Wi-Fi
Casting & Sharing Issues
Collaborate Session Issues (multi-user)
Hardware Issues
Troubleshooting
An organized collection of troubleshooting resources for dealing with common issues, where you can also find avenues to any further support required.
Setup & Configuration Issues
Troubleshooting guardian zone issues
How do I update my Meta Quest 2 or Meta Quest software?
My headset uses the wrong Oculus account
Connecting to Wi-Fi
Can't connect to Wi-Fi during initial setup
Can't connect to Wi-Fi
Casting & Sharing Issues
Unable to start casting
Casting frequently stops
Collaborate Session Issues (multi-user)
Unable to start or join a Collaborate session
Headset sleep timeout
Checking your application version
Hardware Issues
My headset won't power on / How to fix headset black screen
How do I factory reset my Oculus Quest 2 headset?
Wear glasses while using Meta Quest
IPD and lens spacing on Meta Quest 2
